https://harpystrategy.com/harpy-blog daily 0.75 2026-10-06 https://harpystrategy.com/harpy-blog/meet-harpy monthly 0.5 2026-10-06 https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/8d3fd041-e3ca-499c-b82c-ad01146dac53/Harpy+Launch+Socials+%282%29.png Harpy Blog - Introducing Harpy Strategy https://harpystrategy.com/harpy-blog/case-study-seattle-utilities monthly 0.5 2026-10-06 https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/2e3cdbd9-111d-4894-84fa-19a2c3b00064/1.png Harpy Blog - Seattle Utilities Customer Care: The People Behind the Service, in Their Own Words - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/1790737278989-SWEGTNJTMVP0CO1LQREO/Screenshot+2026-09-29+at+8.00.49%E2%80%AFPM.png Harpy Blog - Seattle Utilities Customer Care: The People Behind the Service, in Their Own Words https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/1790737418291-D2M83E6AUY2DS3BVZEMS/Screenshot+2026-09-29+at+8.03.05%E2%80%AFPM.png Harpy Blog - Seattle Utilities Customer Care: The People Behind the Service, in Their Own Words https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/1790737530518-HTC7O8P5TKEV3L2WP2DV/Screenshot+2026-09-29+at+8.05.03%E2%80%AFPM.png Harpy Blog - Seattle Utilities Customer Care: The People Behind the Service, in Their Own Words https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/1f49f962-3c53-4774-a0cf-5f1e91695f13/5.png Harpy Blog - Seattle Utilities Customer Care: The People Behind the Service, in Their Own Words - The Results One production, many uses: Each interview became a long-form internal video and multiple social cuts, saving time and budget. 8+ months of consistent content: A new video every two weeks, with no need to start from scratch each time. Thousands of views: The social cuts reached thousands of viewers, bringing real voices from Customer Care and the community to a wider audience. Stronger internal awareness: The long-form series gave stakeholders a clearer picture of Customer Care's teams and the services they provide. Real stories, real trust: Unscripted voices from employees, partners, and customers showed the human impact of utility assistance programs in a way no brochure could. https://harpystrategy.com/harpy-blog/case-study-wa-doh monthly 0.5 2026-10-05 https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/fc22678c-06f6-4874-a7e5-a6d5d7ac0052/1.png Harpy Blog - Washington State Department of Health: Building the Public's Front Door for the COVID-19 Vaccine - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/dccf20f4-01f1-46d1-a835-44937a19f598/2.png Harpy Blog - Washington State Department of Health: Building the Public's Front Door for the COVID-19 Vaccine - The Results More than 15,000 questions answered: That's enough people to nearly fill Climate Pledge Arena, each one getting accurate, up-to-date vaccine information. From 1 to 13: A one-person inbox grew into a high-performing multidisciplinary team at its peak. 7x daily capacity: Inquiries answered per day grew from fewer than 50 to more than 350. 75% faster responses: Average response time dropped by three-quarters. 59% less research time: The knowledge bank let agents find answers instead of starting from scratch. Experts freed up: Smarter escalation meant public health advisors spent less time on individual inquiries and more on the response itself. Equity built in: For the first time, a dedicated process got Spanish-language inquiries answered in-house, with other languages covered through a trusted partner. One consistent voice: Executive correspondence and public responses stayed aligned across the entire vaccine response. https://harpystrategy.com/harpy-blog/case-study-seattle-clean-city monthly 0.5 2026-10-05 https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/6aba71d1-cf06-4c59-aa9b-072e6ade5e95/1.png Harpy Blog - Seattle Clean City: Turning Data Into a Story People Remember - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/a00068af-4986-449a-b246-744287c61c7f/Clean+City+Case+of+Study.png Harpy Blog - Seattle Clean City: Turning Data Into a Story People Remember - The Results 2022 → 2025 transformation: the report evolved from a plain internal-style summary into a modern impact report that frames results in terms the public grasps instantly — by 2025, "5.3 million pounds of waste" became "equal to about 530 orca whales" Volunteer engagement nearly doubled: Adopt a Street hours climbed from 16,103 (2022) to 31,938 (2025), a ~98% increase Expanding media footprint: coverage grew from local-only to a national broadcast wire hit — ABC-affiliate stations in multiple states picked up the 2025 report as part of World Cup coverage Trade recognition: feature coverage in Waste Advantage Magazine Consistent local pickup: coverage included The Seattle Times, plus local TV (KING 5, KOMO), covered the story every report cycle Leadership consistently press-ready: the Mayor and Council President were quoted by name in nearly every major report release, year after year https://harpystrategy.com/harpy-blog/category/News monthly 0.5 https://harpystrategy.com/harpy-blog/category/Case+Study monthly 0.5 https://harpystrategy.com/harpy-blog/tag/News monthly 0.5 https://harpystrategy.com/harpy-blog/tag/Case+Study monthly 0.5 https://harpystrategy.com/home daily 1.0 2026-10-05 https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/0e0428bb-e8b3-40f4-ba8b-edfa0857edd6/cc+interview.jpg Home https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/527316bb-9409-4a12-b0cd-e431f935da8d/ag+marketing.png Home https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/fb27497e-7e52-434d-ae5f-db2b03aec373/ag+social+landing+page.png Home https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/1790727052184-KYM1XB9O8B27JULN3F14/unsplash-image-5QgIuuBxKwM.jpg Home https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/853dd09b-839c-4087-b78c-366c1c23acab/Seattle+Clean+City+graphic.png Home https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/34998f0b-7c78-43c9-aa47-fa735322f845/Clean+City+Case+of+Study+%281%29.png Home https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/1790737838759-2QPWRG8CY6Q7UTSR921X/2.png Home https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/e73a5617-f0bd-4975-a0d5-ee10f710a48e/imgg-demo-9pgfX337.png Home https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/667f41cd-7703-4f11-bfee-22d4756246e0/imgg-demo-nRrNzbfO.png Home https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/e43ba37e-95e1-4cdf-9e17-6c6a51695685/Alexander+G https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/2d7e932f-058d-4503-84f7-7b39009443a2/Harpy+Logomark.png https://harpystrategy.com/work-with-us daily 0.75 2026-10-05 https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/2de0783d-bde0-4cfc-adeb-3d4cc181f74f/Harpy+Eagle.png https://harpystrategy.com/services daily 0.75 2026-10-05 https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/523cddb0-23fc-480a-98f6-4cc4dd552fa3/social+media+green.png Services https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/711c4fb2-dc72-4030-8053-59c054e1f4f2/marketing+hero.png Services https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/51bae1bb-014d-4918-9a15-9f841a45e134/multicultural+hero.png Services https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/cc11c5ed-cdb0-41a6-b3bd-ea4a6826c49f/pr+hero+services.png Services https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/2efad37f-dac4-4b1d-b6e7-68ac8d798da2/soemthing+else+hero.png Services https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/9a829aa2-68c6-49ac-abc4-04e0a71ecf5b/strat+comms+.png Services https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/2d7e932f-058d-4503-84f7-7b39009443a2/Harpy+Logomark.png https://harpystrategy.com/about daily 0.75 2026-10-05 https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/62c39816-522f-459a-9bd9-e5b518f5625e/ag+olympia+hero.jpg https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/2c01cb55-2924-4ee6-982c-cbb385871585/Alexander+the+Jackson+Fellow-2.jpg https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/56a7cc4d-6dc3-4149-8daf-9f894b9aff02/DSC04168.jpg https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/9fa1a880-ade6-4a0c-ae40-ed589088c7b4/captiol+ag.jpg https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/4cebc91d-ed15-4523-87d0-9c45693465b8/panama+bridge.jpg https://harpystrategy.com/our-work daily 0.75 2026-10-05 https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/1788930674501-6LWYIMVFM6PSO2Y7DKYO/unsplash-image-fmI_1Psr7RQ.jpg Our Work https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/1788930790529-51KCTK75A7HMOWXZ1ZZX/unsplash-image-5fNmWej4tAA.jpg Our Work https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/1788931000186-DCH97AQC9OQ1M4DN9V9J/unsplash-image-11y9Eu0JwEI.jpg Our Work https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/1788931228013-IXDORMS0MJQ4428HF7YK/unsplash-image-1mjTr7SBoBY.jpg Our Work https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/1788931331704-NC733E9YL6K0FTU8FYEI/unsplash-image-QckxruozjRg.jpg Our Work https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/1788932785167-F1390MQIJ5DQVPF2MYJT/unsplash-image-0I21xHfgw0E.jpg Our Work https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/1788932883431-RFCQDSQI0RLPL95NCQR7/unsplash-image-8oB43mw658c.jpg Our Work https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/81db9e42-0dfe-43ca-ad58-be5d5a553041/seattle+dt.jpg Our Work https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/e3c34e8d-b380-40c0-b6dc-d4190c9ea0ad/strategy+hero.jpg Our Work https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/1788933443719-3JS0GUME30IRJ5DQINA4/unsplash-image-KieCLNzKoBo.jpg Our Work https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/ff8a6b0a-1701-4294-a378-430bb9e4de52/1.png Our Work https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/8dd73b19-44c7-4887-9987-a8e4b6e48aa0/2.png Our Work https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/52c5b088-1c43-4042-8b9a-a55289466d55/3.png Our Work https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/8b4cf7f6-868f-4de8-9db2-4c9845d746c1/4.png Our Work https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/6829f0a8-f150-4fa7-8a61-a51d4c9773c8/5.png Our Work https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/700b687e-81be-4e37-8c0b-7627dc865de6/6.png Our Work https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/853dd09b-839c-4087-b78c-366c1c23acab/Seattle+Clean+City+graphic.png Our Work https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/34998f0b-7c78-43c9-aa47-fa735322f845/Clean+City+Case+of+Study+%281%29.png Our Work https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/1790737838759-2QPWRG8CY6Q7UTSR921X/2.png Our Work https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/1791092330719-OBQTF4OWBV2WAIIW7JRV/unsplash-image-4uGnIKQGZNc.jpg https://images.squarespace-cdn.com/content/v1/68fc382970cbcd56d7ec7945/2d7e932f-058d-4503-84f7-7b39009443a2/Harpy+Logomark.png https://harpystrategy.com/privacy daily 0.75 2026-10-05